Many of our clients are on strict budgets and cannot afford to employ a fulltime Remedy Administrator, Remedy Developer, and Crystal reports developer to maintain their Remedy environment.  Nevertheless, all three are a vital link in the way Remedy is designed to serve its users.  As a result, Anderson and Jackson (A&J) began offering remote Remedy Administration and Development.  This allows our clients to have their Remedy implementation monitored full-time by an experienced professional and gives them access to a wide range of services.   

From the Anderson and Jackson corporate office, our Remedy Administrators/Developers perform all the tasks that an employee  would do as if they worked on-site in your office on a daily basis. Our team is available to provide personal service by troubleshooting user issues, answering their Remedy related questions, participating in meetings via phone conferencing, carryout normal maintenance on the Remedy software such as installing patches and conducting normal performance tuning actions every week.

A Remedy Administrator performs necessary tasks, monitors your system and therefore is an important part of your environment.  Sadly, with today’s competitive employment market, hiring, training, and retaining an experienced administrator and developer is a challenge.  There is constant turnover involved in hiring a new person to maintain your system.  Imagine that acquired knowledge and your investment walking out the door when one leaves your environment.  Anderson and Jackson offers a reliable and affordable solution that eliminates these time-consuming and costly obstacles.   

Compare the benefits yourself:

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